President FCTG Mexico and LATAM Network She is a German national based in Mexico with more than 20 years in the Travel Industry.
Her experience in the travel industry includes Operations, Account Mangement, Implementations, Customer Relations, Sales, Product Offerings and Negotiations with key industry vendors. She has leveraged this knowledge at the regional level as Director consolidating the NETWORK of FCM Travel Solutions in the Latin American and Caribbean markets with a presence in more than 18 countries. From March 1, 2020 she was appointed President for FCTG Mexico Group and Latam Network.
Brand Leader FCM México Professional of 33 years of which he has assigned more than 10 to corporate tourism. He holds a degree in Tourism Business Administration and an MBA from the UNAM, specializing in International Business. He has national and international experience, starting with professional internships in Barcelona, Spain, and later in Quintana Roo, in public relations and customer service positions. He has developed his knowledge and experience in corporate travel at CDMX, where he has worked at various TMC (Travel Management Companies) for more than 9 years. He began his career at FCM in October 2019, in which he has had a major development, going through positions such as Corporate Sales Management, Account Management Management, and currently as Brand Leader of FCM Mexico.
Laura started its solid career in Flight Centre Travel Group in 2007 as group executive. In 2010 she accepted the responsibility as the Business Leader of FCM M&E Mexico, bringing the brand not only to a global standardization of services, but to high success levels.
Her dynamism and flexibility toward change, together with her over 14 years in the travel industry and wide experience in the organization of events, congresses, conventions and product launching, Laura developed technological innovation integral solutions and the customization of the services offered by cievents, making her offer an important differentiator in the meetings industry.
Graduated in the career of Touristic Management, with an specialty in Gastronomy, Laura built robust work teams with a common purpose “The customer as the center of everything”, developing strategies that became success stories. Her passion are events and travels, what she likes most collaborating in FCM M&E is that it is a mean to build ideas and turn them into reality.