For our organization the protection of your personal information is essential, and complying with the Personal Data in Possession of Particulars Federal Protection Law, we make available for you this integral privacy notice.
Flight Centre Travel Group México, S.A. de C.V. (en lo sucesivo denominado “Flight Centre”), with domicile in Benjamín Hill #123, Col. Condesa, Alcaldía Cuauhtémoc, C.P. 06140, Ciudad de México, CDMX, is responsible for the confidentiality, use and protection of the personal data that may be provided to us, and will treat it according to this integral privacy notice.
Our privacy officer is the person within Flight Centre that was formally appointed to: (i) encourage and safeguard the protection of personal data in our possession, as well as (ii) to watch over the rights of the personal data holder.
For everything associated to the treatment and protection of you personal data, you may contact our privacy officer by sending an e-mail to the following address: firstname.lastname@example.org
Your personal information may be used for the following main purposes, which are essential to provide you our services:
In addition, your personal information may be used for the following secondary purposes:
If you do not want your personal data to be treated for the stated secondary purposes, or any of them, you may refuse to give your consent as of this time by sending your request to our privacy officer. Your refusal shall not be a reason to stop providing you our services or for not performing the other purposes.
For the aforementioned purposes we may collect the following categories of personal data:
Personal data obtained for minors must be provided, with no exception, by the father, mother or tutor, and shall be treated only to provide the services contracted.
Your personal information may be conveyed to the following entities, without legally requiring your consent as per the terms of article 37 of the Personal Data in Possession of Particulars Federal Protection Law:
Transmission of information will not be made if your consent is required.
Under the terms allowed by the applicable regulation, you may access, rectify or cancel (remove) your personal data, or refuse treatment thereof and revoke the consent you have provided us, using the procedures we have implemented. To know such procedures, requirements and terms, as well as to communicate us your remarks, complain or suggestions, we will appreciate if you contact our privacy officer.
In addition to the procedure mentioned in the immediate prior section, you may limit the use or disclosure of your personal data by using any of the following:
Personal data obtained through this tracking technologies are as follows: Your type of navigator and operating system; time schedule and time navigating in our Web page, sections visited, Web pages accessed before visiting ours, links followed; the search engine used to reach our page; your IP address, how frequently you visit us, or if it is the first time you visit us.
Your personal data obtained through these technologies is not shared with third parties. Likewise, we inform that you may disable these technologies. To know how to do so, refer to the technical information of the navigator you are using. As an example of the above, the following links indicate how to do it for these types of navigators:
From Internet Explorer (in Windows)
Safari on Mac
For more information, and for any doubt or comment, you may contact our privacy officer by e-mail.
Your personal information will be safeguarded under strict confidentiality, and in order the reasonably prevent undue use or disclosure thereof we have implemented physical, technical and administrative safety measures according to the applicable regulation.
Flight Centre may modify and/or update this privacy notice, by informing on such regard through any of the following means:
The procedure for the notice via Internet is as follows: (i) access our Web page www.flightcentre.com.mx. In the event of modifications or updates to this privacy notice there will be a notification informing you; (ii) access the privacy notice link; (iii) there you will find the version in force with the date of the most recent update.
The Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (INAI) (National Institute of Transparency, Access to the Information and Personal Data), is the authority in charge of supervising due compliance to the legal provisions on personal data protection matters. For more information you may refer to the following Internet page: www.inai.org.mx.
Date of the most recent update: October 16, 2018.